Limited Warranty for EMMA Electric Monitor Arm

Effective April 1, 2022

The iMovR EMMA Electric Monitor Arm is warrantied to remain free of material and workmanship defects for five years from the date of receipt, subject to any exceptions, enhancements, exclusions and limitations we outline below. This warranty does not cover product abuse, product modifications, failure to follow product instructions, improper operations, unauthorized service or repair, improper maintenance or failure to perform preventative maintenance, misuse, damages or defects caused by acts of God, damage from electrical power problems, use of parts or components not supplied by iMovR, or damage caused by peripherals or accessories from external sources.

iMovR is not responsible for damages, injury or loss arising from not following instructions related to the product’s shipment, installation and intended use detailed in installation manuals, supplemental assembly and installation instruction sheets and videos, technical bulletins and/or product literature. You will provide iMovR immediate written notice of any property damage or personal injury resulting from the use of iMovR products.

Please note, this Limited Warranty is available only to the original end consumer who purchases from iMovR and is nontransferable. 

Exclusive Remedy

Warranty Repair

If any iMovR equipment becomes defective in material or workmanship during the warranty period as determined by iMovR at its sole discretion, iMovR may elect to replace or repair the unit or refund the purchase price.

You must contact iMovR for a return material authorization (RMA) number by reaching out to customercare@imovr.com. Contact information is also available at iMovR.com. Repairs or product replacement under warranty does not renew or extend the warranty period.

Non-Warranty Repair

You may return a product for repair that is not covered by warranty if you have received a preapproved RMA number from iMovR Customer Care. Labor costs and freight charges associated with non-warranty repair will be the sole responsibility of the customer.  A standard repair fee, specific to the product, is charged for any product that is repaired outside of the warranty period. Repairs on products out of warranty also carry a 90-day warranty, effective the day that you receive the item after repair.

For products that are not covered under warranty, iMovR offers the following options:

  1. You may upgrade to a newer, equivalent product at a similar retail selling price
  2. iMovR will return the product to you at your cost
  3. You can request in writing that iMovR responsibly dispose of the product for you

If iMovR notifies you that a returned product is not defective after testing, then the product will be returned to you. You would be responsible for the freight charges associated with the return.

Warranty Disclaimer and Limitation of Liability

Except as expressly set forth in this Limited Warranty and to the greatest extent allowed by law, iMovR makes no other representations, warranties or conditions, express or implied, including any implied representations, warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, and non-interference. iMovR does not warrant that your use of the iMovR product will be uninterrupted or error-free. Any implied warranties that may be imposed by law are limited in duration to the Limited Warranty period, to the greatest extent allowed by law.

IMOVR SHALL NOT BE LIABLE UNDER THIS WARRANTY FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF IMOVR’S PRODUCTS. IMOVR IS NOT LIABLE UNDER THIS WARRANTY FOR ANY DAMAGE AMOUNT MORE THAN THE AMOUNT PAID BY THE END USER FOR THE PRODUCT AND/OR SERVICES.

Some states or countries do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages for consumer products. In such states or countries, some exclusions or limitations of this Limited Warranty may not apply to you. This Limited Warranty is subject to change without notification.

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