Frequently Asked Questions

If you don’t see an answer for your question here, don’t hesitate to message one of our product experts, or call us at (425) 999-3550 (or (888) 208-6770 if you’re outside the US).

Where can I find shipping information?

Shipping details for each product are outlined in the description for that product. If not shown then most likely the shipping method is FedEx Ground or equivalent service.

For more information, see our complete guide to Delivery & Installation Options.

Do you offer installation services?

Absolutely! White Glove Delivery and Installation can be ordered with any ThermoDesk product. See the specific product description for details, or view our complete guide to Delivery & Installation Options.

What is NEAT certification?

You can read all about it here.

Where can I find more information on health benefits/sitting disease?

Please see our guides for comprehensive information on health benefits, ergonomics, and more. Don’t hesitate to share these around the office to help promote a healthier culture!

Do your products come with a warranty?

Yes, please see the individual product page for warranty information.

Do you offer bulk pricing discounts?

Yes! Please see this page, or talk to one of our product experts for specific information.

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